SHIPPING AND DELIVERY
Pest Free USA is committed to processing and dispatching your order promptly. Typically, orders are shipped within 24 hours of placement, excluding holidays and weekends. Please note that special orders may require additional time to ship, depending on stock and inventory availability.
Most products from Pest Free USA are typically shipped via USPS to the contiguous United States. Alternative shipping methods may be available at the time of order. Items that are overweight, oversized, or classified as special orders may incur additional freight charges. While we endeavor to ensure our website reflects accurate shipping rates, certain products may require modified freight and result in additional fees. In such cases, Pest Free USA will, when possible, contact the customer to discuss any cost differences or to arrange an alternative shipping method if appropriate. For shipments outside the contiguous U.S., including international destinations, please refer to our International Shipping policy.
Orders submitted before 11:00 am Mountain Time, Monday through Friday (excluding public holidays or weather related delays), are typically processed on the same business day. Orders placed after 11:00 am Mountain Time, Monday through Friday, are generally processed on the next business day. For example, an order placed after 11:00 am Mountain Time on Friday will be processed the following working Monday. Once an order is processed, assigned a tracking number, and collected by the courier for shipment, Pest Free USA is no longer responsible for shipping times or estimated delivery dates. Responsibility for the delivery of packages thereafter rests with the courier, and the customer acknowledges that Pest Free USA is not liable for any lost or delayed shipments.
NORMAL SHIPPING METHODS AND ESTIMATED SHIPPING TIMES
FedEx 2-Day Pak – 2 Business Days* from ship date (except weekends & public holidays) – *as quoted on FedEx.com
FedEx Express Saver – 3 Business Days* from ship date (except weekends & public holidays) – *as quoted on FedEx.com
FedEx Ground Economy – 2 – 7 Business Days* from ship date (except weekends & public holidays) – *as quoted on FedEx.com
USPS Priority Mail – 1 – 3 Business Days* (except weekends & public holidays) – *as quoted on USPS.com
USPS First-Class Mail Small Packages – 1 – 3 Business Days* (except weekends & public holidays) – *as quoted on USPS.com
USPS Ground – 2 to 8 Business Days* from ship date (except weekends & public holidays) – *as quoted on USPS.com
International Shipping – Varies from 5 Business Days to 2 Weeks (or longer) from ship date (except weekends & public holidays)
INTERNATIONAL SHIPPING
International shipments refer to orders delivered outside the contiguous 48 United States. Such shipments require a shipping quote and customer approval of the shipping charges prior to dispatch. Pest Free USA reserves the right to cancel orders and provide a full refund for shipping addresses outside our standard service area. Customers are responsible for all duties, taxes, and fees associated with international shipments. Any outstanding charges incurred will be billed to the customer and are non-refundable. By making a purchase with Pest Free USA, customers acknowledge and agree to these terms and conditions.