PLUG IN Pest Free operates in alternating “On” and “Off” cycles, as indicated by the LED display. During active pulse mode, the LED blinks to signify operation. Upon completion of this phase, the LED remains steadily illuminated to indicate standby mode, until the device resumes its next pulse cycle. These operational cycles occur continuously.

Yes. Pets including cats, dogs, birds, and fish are not affected. However, pet rats, mice, and other closely related rodents should be kept at a safe distance from all electrical wiring.

All electrical appliances, including televisions, radios, gaming consoles, kitchen devices, and white goods, are considered safe for use. Similarly, Wi-Fi systems, alarm systems, and medical equipment such as pacemakers do not pose safety concerns.

PLUG IN Pest Free has undergone scientific testing for its effectiveness in deterring rats and mice, as well as assisting with cockroach control.

Please note: While the product has not been formally tested on other pests, there are anecdotal reports from Pest Free customers worldwide indicating potential effects against various ants, spiders, bats, bees, silverfish, crickets, possums, squirrels, and additional species.

This may be possible, provided that the wiring is sufficient or an active wiring extension is used. For further details, please contact Pest Free USA directly.

Pest Free operates by switching a coil across the power supply, thereby modifying the existing low-level electromagnetic field inherent in all electrical circuits. This alteration occurs at specific times and frequencies caused by our patented specifications. The resultant changes create conditions that are unfavorable for targeted pests, ultimately encouraging them to leave their shelter over time.

Our blinded scientific studies have determined that by disrupting the existing low-level electromagnetic field within a premise, our specialized patented technology significantly affects targeted pests, leading to reduced food and water consumption in rodents and cockroaches. Continuous modulation of the device encourages these pests to vacate the structure.

Pest Free is dedicated to eliminating rodents and pests from your home by creating an environment that is inhospitable to them. Our scientific research indicates that rodents typically become dehydrated and lose their appetite when exposed to our methods. We advise against the continual use of baits or scented lures, which can counteract Pest Free’s effectiveness. Baited traps containing substances such as peanut butter may serve only to entice current infestations to resist Pest Free’s influence and risk attracting additional rodents due to their heightened sense of smell. As a result, we cannot guarantee optimal performance of your Pest Free device if baits are used. For long-term results, we recommend moving away from the repetitive process of trapping and disposing of rodents, as their rapid breeding rates can often outpace such efforts.

PLUG IN Pest Free utilizes a humane approach to deterring targeted rodents and pests within its effective area. Larger animals such as rodents are typically encouraged to vacate the affected zone due to the influence of Pest Free. While the device is not intended to be lethal, smaller pests like cockroaches that remain within the area of influence may occasionally be found dehydrated or deceased, as they lose their instinct to seek food and water.

It is essential that the power remains on at all times to ensure continuous protection of your property. The device will not function if the power is switched off. Additionally, for optimal performance, it is important to have appliances and lighting operating as they would in a typical household. The Pest Free device requires normal electrical usage to influence the existing electromagnetic field and deliver effective protection.

Yes. Pest Free operates continuously, providing 24/7 protection while remaining cost-effective to run. If Pest Free is disconnected, your home or small business will no longer benefit from ongoing rodent and pest deterrence, potentially allowing new infestations to occur.

Pest Free devices require active electrical wiring to function effectively. Some customers report good results overall but may notice persistent rodent or pest activity in certain areas. Investigation often reveals that these issues are due to insufficient electrical wiring in those locations for the device to operate. In many instances, this can be addressed with a wiring extension. For additional troubleshooting, users are advised to contact Pest Free USA directly.

Pest Free operates at minimal cost. Our current domestic device range consumes power equivalent to that of a 10 to 20 Watt lightbulb, depending on the specific model.

Pest Free operates only when connected to a working electrical outlet. If the power supply is interrupted, Pest Free will cease functioning until power is restored.

Electrical surges can overload and damage the circuits of home electronics and other devices connected to power outlets, potentially causing immediate failure or gradual degradation. If the green LED on your Pest Free device does not function properly after a power surge, it may indicate that the device is damaged. Another sign of compromise may be an increase in pest activity observed days after a surge. In such cases, it may be advisable to have the device inspected, as the LED might still operate while the device’s effectiveness has significantly decreased.

Pest Free is designed to operate continuously, 24 hours a day, 7 days a week when connected to a power source. As with any electronic device, it may eventually experience reduced performance or cease functioning. The product includes a 2-year manufacturer’s warranty covering both parts and labor. While many customers report many years of reliable use from their Pest Free device, we recommend replacing your unit every 4 to 5 years to maintain optimal effectiveness.

The green LED serves as an immediate indicator of whether the device is operating properly. If the LED does not alternate between Pest Free’s patented “On” and “Off” cycles at regular intervals, there is a strong likelihood that the device is not functioning as intended. While devices that have been in use for many years may continue to display correct LED operation, their performance may have diminished over time, which is a normal expectation. It is recommended to proactively replace the device every 4 to 5 years. Additionally, persistent or increasing pest activity may indicate the need for replacement to ensure continued effective property protection by Pest Free.

All electronic Pest Free products include a 2-year manufacturer’s warranty covering parts and labor, effective from the date shown on the invoice or receipt.

PLUG IN Pest Free is backed by a 60-day money back guarantee* from the date of purchase. Confident in the quality and results provided by Pest Free, we offer this guarantee as a testament to our commitment to customer satisfaction, distinguishing us from competitors.

* For purchases made through an authorized distributor or seller, returns must be processed at the original place of purchase and accompanied by proof of purchase. Please check the third party’s return policies.

Pest Free has demonstrated effectiveness in most applications globally. We invite you to become part of our expanding community of satisfied customers. If your Pest Free device does not meet your expectations, you may return it to the original place of purchase for a refund within 60 days of the purchase date. (If purchased from a third party, please consult their return policy.) Confident in the quality and results provided by Pest Free, we offer this guarantee as a testament to our commitment to customer satisfaction, distinguishing us from competitors.

Yes. Please register your PLUG IN Pest Free devices within 7 days of purchase to activate the 2-year manufacturer’s warranty covering parts and labor. Failure to complete registration may result in denial of warranty claims. To register, visit GoPestFree.com/warranty-registration/ and ensure all required fields are accurately filled out. Rest assured, your information will not be shared with third parties.